Back to help overview

Upload documents

Submit requested files for the correct person and the correct profile.

Submit a document

  1. 1Open My profiles and select the affected person.
  4. 4Review the filename and allowed file format before selecting Upload.

Understand the document row status

  1. 5Missing means a required document does not yet have a valid file.
  2. 6Provided confirms that the current file was stored securely.
  3. 7If the club requests a new file, the document row opens again and a task appears.

How to tell that it worked

  • The document row shows the new filename and the status Submitted.
  • After club review, a valid file changes to Accepted.
  • The related task is no longer outstanding after acceptance.

If it does not work

The file cannot be selected or uploaded.
Check the format requested in the document row and select the file again. Stay on the page until the upload is confirmed.
The document was rejected.
Open the document row and read the club's response. Replace the file there with a suitable new version.

More guides

Relevant next steps for the same audience.

My profilesMy profiles and open tasksOpen every managed person and complete requested details, documents or confirmations in the right place.RegistrationRegister a member or childSubmit a complete membership registration for yourself or for a person you manage.Volunteer rolesView open club roles and express interestFind open responsibilities, review what they involve and tell the club you are interested.
Upload documents | Clubbulc