Back to help overview

Read Messages and Updates

Distinguish club messages, private conversations and automatic status updates at a glance.

Open a club message

  1. 2Read the subject, sender and content in full. When the club requires a concrete action through a managed process, you will find it under Tasks.
  2. 3Opening the message marks it as read for your account.

Send a reply

  1. 5Write your reply and review it before sending.
  2. 6Notices sent to several people remain one-way notices and cannot become group conversations.

Read automatic information under Updates

  1. 8Entries in Updates cannot be answered. Open the relevant task whenever action is required.
  2. 9Invoices and payments remain under Account. Invitations to an office appear as a task for the relevant person.

How to tell that it worked

  • The message is no longer counted as unread.
  • A sent reply appears directly in the same conversation.
  • A one-way notice deliberately has no reply action.
  • Automatic decisions appear chronologically in the single Updates feed instead of creating individual conversations.

If it does not work

There is no reply field.
The club sent this as a one-way notice or addressed several people. Only an enabled private conversation can be answered.
Where can I find the approval or rejection of a process?
Open Updates under Messages. It collects automatic decisions and status changes from the club. Anything still requiring action is shown under Tasks instead.
The expected message is not visible.
Check the club and account, then refresh Messages. Messages are only delivered to accounts with active app access for the affected person.
Read Messages and Updates | Clubbulc