Read Messages and Updates
Distinguish club messages, private conversations and automatic status updates at a glance.
Open a club message
- 2Read the subject, sender and content in full. When the club requires a concrete action through a managed process, you will find it under Tasks.
- 3Opening the message marks it as read for your account.
Send a reply
- 5Write your reply and review it before sending.
- 6Notices sent to several people remain one-way notices and cannot become group conversations.
Read automatic information under Updates
- 8Entries in Updates cannot be answered. Open the relevant task whenever action is required.
- 9Invoices and payments remain under Account. Invitations to an office appear as a task for the relevant person.
How to tell that it worked
- The message is no longer counted as unread.
- A sent reply appears directly in the same conversation.
- A one-way notice deliberately has no reply action.
- Automatic decisions appear chronologically in the single Updates feed instead of creating individual conversations.
If it does not work
- There is no reply field.
- The club sent this as a one-way notice or addressed several people. Only an enabled private conversation can be answered.
- Where can I find the approval or rejection of a process?
- Open Updates under Messages. It collects automatic decisions and status changes from the club. Anything still requiring action is shown under Tasks instead.
- The expected message is not visible.
- Check the club and account, then refresh Messages. Messages are only delivered to accounts with active app access for the affected person.